IT Services, Support & Repair

Laptop / Desktop Repair & Upgrades

Cell Phone / Tablet Repair

Data Recovery and Backup Plan

Network & Connectivity

Software Install / Upgrade

Apple/Mac Repair

Virus and Spyware Removal

We Create Fully Connected Systems So You Can Focus On Your Business

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Desktop/Laptop Repair & Troubleshooting


Computer Won’t Turn On

The scariest thing that can happen to your MAC or Windows computer is failure to turn it on at all. You press the little power button and nothing happens. No beeps, clicks, clunks, or whirs. The light on the monitor is on, but your computer is totally dead.

First of all, don’t panic! When people face that kind of problem, they tend to panic, worried that all important data on their PC or MAC are gone. Most probably your documents and pictures are safe, just not accessible at the moment. This computer problem shows that one of the hardware components has failed.

Noisy Computer

Got no power? No problem. Our laptop power jack replacement service will power you up again. Stat. We provide a fast, efficient, and cost-effective laptop power jack repair service. Prices are transparent and constantly monitored to make sure they stay lower than our competitors. Repairs are done in-house, so you never have to wait for your machine to come back from a third-party supplier. And we can often complete the fix on the same day you call us.

We repair laptop power jack assemblies for business and home users. And our engineers can even come to your home or place of business to pick up your machine. You don’t have to do anything except make a phone call. If it’s urgent, we’ll do everything we can to make sure your machine is back with you on the same day, fixed, and ready to finish your project. Or keep the kids happy at teatime.

Computer Fails To Start

This can happen suddenly and without any visible cause. Sometimes your computer begins to load but after some time stops responding during the start-up process. This problem can be caused by many factors.

Your computer can try to load windows from removable media. First of all check and remove any CD’s, DVD’s, USB flash drives, memory cards. Remove any digital cameras or external hard drives. Try to restart your computer. If it fails again something else is causing the problem. If your desktop displays an error during start-up, this is probably caused by a hardware configuration problem. Your motherboard, CPU, memory, or graphic card may develop a problem.

Computer Freezes And Restarts

It can be two kinds of problems causing a computer to freeze and restart. The first and most probable one is software problems (Window or Mac). Viruses, Trojans, rogues, and other adware can cause system instability. When systems detect a problem it restarts to prevent future damage. These problems can be solved by cleaning unwanted programs and spyware, upgrading drivers, or reinstalling the operating system. Our computer engineers can test if it software problem and repair your computer ant you home or office straight away.

Second and more serious – hardware problem. Computer overheating is the most probable cause for computer freezing and restarting.

When your machine overheats it gets unstable and sends a signal to restart. There are more hardware faults that can cause computer freezes. A faulty power supply, graphic card, processor, or even hard drive can cause this kind of problem. Our PC technicians will try to test your computer on-site. Sometimes it requires more serious testing. For this, we do collect and return fixed computer repair services. We will take your faulty desktop PC to our repair facility and return it in fully working condition. And this with no extra charge! It depends on the problem, but usually, repairs take from 1 to 3 days.

Computer Is Too Slow

My computer keeps running slow and when I start it up my desktop takes forever to load. What can it be? My computer runs slow, takes forever to start up of shut down, and will even just shut itself off ..help!? What can I do to make my computer run faster it is running slow it takes forever for the internet to come up? My computer runs really slow and sometimes I can’t even get into my mail and it takes forever to find the sites? My computer takes forever to start, runs slow, and keeps saying, warning unresponsive script.

Sounds familiar? Computers become slow during the time. Corrupt old and redundant files quickly build up in the computer.

This causes computers to be slow, sluggish and causes crashes, system errors, and serious slowdowns when you need your PC the most. It is the biggest annoyance when you need to wait for the computer to go through a simple task. Often this happens to older PCs but this can happen to new computers too.

Printer, Keyboard Or Mouse Doesn’t Work

Problems with peripherals can happen suddenly. Yesterday your printer, mouse or keyboard was working fine, you turn your computer on today and boom – no printer, mouse or keyboard at all. In most cases, this problem can be caused by driver issues. First of all, try to connect your faulty hardware to another USB port. Sometimes this helps to repair minor faults.

In few cases, problems can be with faulty hardware. If none of your peripherals connected through USB are not working, this is a probable motherboard fault. If you have a wi-fi printer and it is not working, this can be caused by wrong drivers or wrong wi-fi router configuration.

Screen Doesn’t Show Anything

You turn on a desktop computer. You can hear it starting to work and windows start to load, but your screen doesn’t show anything or “no signal found”. This can happen for many reasons. If you moved your computer recently, please check all your cables. They can be loose slightly and did not send the proper signal. If cables are all ok, you should try to connect the screen to another computer. Maybe your monitor is faulty?

Sometimes screen shows nothing because of the faulty graphic card or other hardware. If the steps mentioned above did not solve your problem, you should contact a professional computer repair technician.

Our computer engineers can repair all screen-related problems. We will test all cables, hardware, and software issues and repair any problems found. You can book a repair engineer online or call us. How much it will cost? Our qualified desktop repair technician will check your computer for faults and then will tell you the exact quote for repairs. If you will change your mind or it will be too expensive for you, you will pay just for the testing.

Cell Phone / Tablet Repair

We can solve your cell phone/tablet hardware and software problems.  We handle everything from screen repair. replacement batteries to reprograming your device

Premium Grade Replacement Parts

We only use premium-grade replacement parts to repair your devices, which are sourced from manufacturers who provide the highest quality available on the market.

90 Days Warranty on ALL Repairs

We fully stand behind our repairs with a full 90-day warranty from the date of repair!

Low Price Guarantee

Getting your device repaired shouldn’t break the bank. Our low price guarantee ensures that we always offer the best price to our customers.

Repairs done by the experts

Rest easy knowing that our technicians are fully certified and have repaired thousands of devices before yours!  This is what we do.  This is all we do.  We are your #1 stop IT shop period.

Network & Connectivity

Planning to set up a network in your home? Our technicians at Computer Repairs can set up a secure wireless network in your home that will allow you to share everything between as many computers as you like with security.

Hubs & Switches
Router Configuration
Virtual Private Networking (VPN)<br />
Network Cabling / Wall Jacks / Paneling

Virus and Spyware Removal

Most malware virus programs are designed to be hard to remove. Malware often embeds itself in the operating system, hiding its files or modifying system files with its own code. This makes it very hard for the average user to remove. Special utilities are often required which can unmask the virus allowing for its deletion. Through years of experience, we can remove the infestation without destroying your data.

Removal of any virus, spyware, malware and rootkits
Repair any operating system issues and test for proper functionality
Perform critical system updates
Apply system modifications
Tips to help prevent future infections

Software Install / Upgrade

Whatever project you’re working on, you’re going to need the right software to handle the job.

There are two types: System software is what runs and manages your computer, such as your operating system or file management utilities. Application software, popularly known as apps, refers to software that allows users to complete specific tasks.

Home or business, large or small, simple or complicated, Computer Solutions, Inc’s ‘worry free’ service takes the guesswork out of software installation

Determine Computer Compatibility For The Install

Some software works with some computers, but software programs are not necessarily universal. Our expert techs will determine if your computer is compatible with the software you are considering.

Install And Configure Software

If the software and your computer are a match, we will install it for you. Settings will be configured to make it as easy as possible to use.

Perform Necessary Software Updates

 If your software was purchased in a store and came out of a box, it might well be out of date. Developers regularly release updates for their software, and packaged software probably will not be the latest version. Our techs will take care of that, downloading and installing the latest updates.

Create Required Shortcuts

We will also create desktop, start menu, and quick launch shortcuts, making your new software easily accessible.

Apple/Mac Repair

The nearest Apple store is 100’s of miles away.  You would have to figure out how to get your device to them and how to get them back with can be costly and take several days if not weeks to complete. We hear at Computer Solutions, Inc uses the same quality parts that you’d get if you paid Apple premiums for your MAc repair.  Our service is much quicker and much cheaper. We are the ONLY computer repair shop that repairs Macs in the USVI

Data Management, Backup, & Recovery

Is your data being backed up? Is your data being backed up automatically? Is your data being backed up off-site? Does your data backup offer file versioning, allowing you to restore from any given date or time? Have you ever tested your backup recovery process? What about your kid’s computers, mobile device information, and family archives?

Computer Solutions, Inc has seen too many precious family photos and videos disappear due to theft or hardware failure. We protect our customers with business-class data backup and recovery solutions. 


We're Here To Help!


4031 Estate La Grande Princesse
( Five Corners Plaza)
Suite 40

Christiansted, St. Croix 00820


M-F: 8:30am – 5:30pm
Saturday 10am – 4pm
Sunday: Closed

Call Us

Sales: (340) 773-9724
Support: (340) 778-7423